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Turning User

Frustration Into

Revenue Growth

Product designer with 10+ years transforming eCommerce experiences across Latin America's largest retailers.

Sebastian Napuri
Dallas, TXSMU — MADI ProgramLinio · Falabella · Liverpool
Previously at
Liverpool
Falabella
Linio

Journey

2015

Started as Intern

Linio Peru

2018

Graduated BBA

Universidad del Pacífico

2020

UX Manager

Linio Mexico

2022

Marketplace Lead

Liverpool

2024

MADI Student

SMU Dallas

Education

2013–2018

Bachelor of Business Administration

Universidad del Pacífico

Lima, Peru

GPA 3.59

Business StrategyMarketingFinanceOperations

2024–Present

Master of Arts in Design & Innovation

Southern Methodist University

Dallas, TX

GPA 4.0

Data AnalyticsAI/MLInnovationUX/UI Design

Experience

10+ years driving growth through product and UX

125%

Sales Growth

100+

Sellers

5

Countries

98%

Fulfillment

May 2015 – Dec 2019

Linio Peru

Lima, Peru

Cross-Border Commercial Lead

  • Spearheaded Peru cross-border operations
  • Led vendor pricing and marketing strategy
  • Managed international seller lifecycle

Jan 2020 – May 2022

Falabella

Mexico City, Mexico

Regional Hardlines Cross-Border Commercial Manager

  • 125% sales growth YoY across 5 countries
  • 98% fulfillment rate through catalog optimization
  • 40% efficiency gain via improved seller dashboards

Jun 2022 – Jul 2024

Liverpool

Mexico City, Mexico

Marketplace BU Manager

  • 100+ sellers onboarded to crossborder marketplace
  • 50% faster onboarding through automation
  • 24% engagement increase through dashboard redesign
  • 35% faster response times via automation

Skills

UX & UI Design

User ResearchWireframingPrototypingUsability TestingDesign SystemsFigma

eCommerce & Marketplaces

Conversion OptimizationA/B TestingCustomer Journey MappingSeller OnboardingMarketplace Strategy

Data & Analytics

Google AnalyticsHotjarExcelPythonData Visualization

Web Development

HTML/CSSJavaScriptReactNext.jsTailwind CSS

Get in Touch

Have an eCommerce challenge? I'd love to hear about it. Let's talk about how design can drive your growth.